If you don't, the insurer could refuse to pay for any subsequent damage. Protect your vehicle from further damage and limit your losses.You must make the damaged vehicle available for inspection by the insurance company before you have it repaired.Immediately report the accident to the other driver’s insurance company.In fact, under Division of Motor Vehicle law you are required to report any accident involving property damage in excess of $500.00 to the appropriate authorities. Immediately report the accident to the police and exchange insurance information with the other driver. No-fault or Personal Injury Protection (PIP) insurance only pays for your own medical expenses if you are injured in an automobile accident, no matter who caused the accident. What if the insurer denies my claim or if I disagree with their settlement offer? Must I conclude my claim within a certain time frame?Ģ3. Does the insurance company have to pay off my car loan?Ģ2. If the insurer settles my total loss and lets me keep the car, can I use the settlement money to fix it instead of selling it for salvage?Ģ1. What can I do?ĭoes the insurer have to give me the option to keep my car after they have declared it a total loss?Ģ0. I found a car just like mine that costs more than what I got from the insurance company for my old car. Can the insurer deduct for any damage or rust to my car that existed before the loss?ġ8. How will the value of my vehicle be calculated to determine if it is a total loss?ġ7. Does the insurance company have to use new parts to repair my vehicle?ġ6. Can I ask the insurer to recommend a repair shop?ġ4. Who decides whether or not my car can be repaired?ġ3. Will the insurer have to reimburse me for renting a car?ġ1. How long does the insurance company have to settle my claim?ĩ. When will the other driver’s insurance company contact me and how long do they have to look at my vehicle?Ĩ. The insurance company is telling me that their policyholder did not carry enough insurance to fully pay for my damages. The insurance company is telling me that they are going to deny my claim because it is not covered under their insured's policy even though their insured is clearly at fault for the accident. Who decides who is at fault for the accident and how much they owe? What happens after I file a claim with the other driver's insurance company?Ĥ. Can I collect under "no-fault" insurance for damages to my vehicle if I was at fault for an accident and I do not carry first party coverage?ģ. INSURANCE WORD VS WORD FULLIn some instances, this may not be enough to reimburse you for the full amount of your loss.ġ. If you file a third party claim, the other driver's insurer will only pay for damages to your vehicle to the extent that their insured was legally responsible. ( More information on first party claims.) First, though, the company will subtract the deductible amount you have chosen for that coverage. If you file a first party claim, your insurance company will either pay to repair the damages to your vehicle or pay you the value of your vehicle if the damages exceed the car's worth. It also covers your vehicle for glass breakage, fire, wind, hail, and flood damage. Collision coverage also protects you from damage caused by the upset of your vehicle.Ĭomprehensive coverage protects you if your car is stolen or vandalized or damaged by contact with an animal or falling objects (i.e., tree limbs, rocks, stones, debris). These are often referred to as "Physical Damage Coverages".Ĭollision coverage protects you from damage caused to your car by a collision with another vehicle, a fixed object, or an object lying in the roadway. In order for you to be able to file a "first party" claim, your policy must provide Collision or Comprehensive coverage (see right). When your vehicle is damaged in an accident with another car, you have the option to file a claim either with your own insurance company, if you have the appropriate coverages ( a "first party" claim), or with the insurer for the owner of the other car ( a "third party" claim). Home > Consumer Information - Insurance > Ombudsman's Office > Filing an Auto Damage Claim with Another Insurerįiling an Auto Damage Claim with Another Insurance Company
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